Frequently Asked Questions
Q: Is your company a member of the Better Business Bureau?
A: Yes. Continental Foundation Restoration is a Gold Star Award Winning Member of the Better Business Bureau.
Q: Will I be able to remain on the premises during the repair?
A: On almost all jobs, Continental Foundation Restoration can complete the work without any interference in your daily life.
Q: Does your company have general liability insurance?
A: Yes. Continental Foundation Restoration has liability insurance since our inception.
Q: Will your company's insurance provide me with verification of insurance?
A: Just ask and Continental Foundation Restoration's insurance provider will provide you with a copy of our current policy.
Q: Is a list of previous customers available for references?
A: Continental Foundation Restoration can provide you with satisfied customers in your area, not a select pre-reviewed printed list.
Q: Do you provide a lifetime transferable warranty on all foundation work and materials?
A: Continental Foundation Restoration has been offering Lifetime Transferable Warranties since our beginning. These original warranties are still in full effect to this day.
Q: Does a foreman stay on the job site?
A: Continental Foundation Restoration crews have their own foreman who is responsible to stay on your job and keep it clean and moving.
Q: Is it the companies' responsibility to clean up the job site?
A: Definitely. Continental Foundation Restoration takes great pride in our final clean up after your job is complete.
Q: Will a Continental Foundation Restoration staff member follow up once the job is complete to check on the quality of the work?
A: Yes. We take pride in our work. Through our follow up procedures, we constantly strive to make our customers the happiest in the industry.
Q: Does your company have the experience to do any type of foundation repair?
A: Our family has the expertise to do various types of foundation repair and restoration. James Ogden, Continental Foundation Restoration's founder, worked for Little Mikes Foundation repair in the Houston, Texas since he was 15 years old. James is now in his 38th year of foundation repair. James's son, Chris, has followed in his dad's foot steps and has been working in the foundation industry for over 16 years.
What sets us aside from our competition?
Please make sure the company that you select is committed to your satisfaction.
"Continental Foundation Restoration is!"